
Service Management: An Integrated Approach
3rd Edition
Author(s) : Paul Gemmel • Bart Van Looy • Roland Van Dierdonck
Copyright © 2013
Publisher : Pe*rson Educ*tion / Pr*ntice Hall
PDF 6.43 MB
Publisher : Pe*rson Educ*tion / Pr*ntice Hall
PDF 6.43 MB
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