
Operations Management in the Supply Chain
7th Edition
by Roger Schroeder | Susan Meyer Goldstein
Copyright © 2018
McGr*w-Hill Education
McGr*w-Hill Education
Table of contents
PART ONE Introduction 1
1 The Operations Function 2
2 Operations and Supply Chain Strategy 18
3 Product Design 36
PART TWO Process Design 51
4 Process Selection 52
5 Service Process Design 73
6 Process-Flow Analysis 92
7 Lean Thinking and Lean Systems 113
PART THREE Quality 137
8 Managing Quality 138
9 Quality Control and Improvement 159
PART FOUR Capacity and Scheduling 185
10 Forecasting 186
Supplement: Advanced Methods 211
11 Capacity Planning 216
12 Scheduling Operations 246
13 Project Planning and Scheduling 263
PART FIVE Inventory 285
14 Independent Demand Inventory 286
Supplement: Advanced Models 314
15 Materials Requirements Planning and ERP 317
PART SIX Supply Chain Decisions 341
16 Supply Chain Management 342
17 Sourcing 367
18 Global Logistics 386
PART SEVEN
Case Studies 409
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